Roadmap

What we’re working on next.

Four buckets — Now, Next, Soon, Considering. No calendar dates; priorities shift as customers tell us what matters. If anything matters to you, tell us.

A direction, not a contract. Order shifts with customer feedback. Tell us what matters — or, if you’re signed in, open a ticket.

In flight — landing in the next few weeks.

  • Two-factor authentication enrol flow

    Time-based one-time passcodes (TOTP) from the Settings page, with recovery codes. The auth backend has supported MFA since launch; this surface puts customers in control.

    PlatformCompliance
  • In-app support tickets

    Raise a ticket without leaving Pointnode. Conversation history lives on your organisation, not buried in someone’s inbox.

    Platform
  • Outgoing webhooks

    Configure webhook endpoints to receive asset and lockout events in real time. HMAC-signed payloads with replay protection.

    Integrations
  • Self-serve password reset

    A one-click reset link from the sign-in page. No more email-support round-trip when a customer forgets their password.

    Platform
  • Account security overview

    Recent sign-in activity, active sessions, and a one-click "sign out everywhere" — all on one page.

    PlatformCompliance

Up next — build starts in the next month or two.

  • Single sign-on (SAML 2.0)

    Bring your identity provider — Microsoft Entra ID, Okta, Google Workspace. Role mapping from IdP groups to Pointnode roles.

    PlatformCompliance
  • Scheduled PDF reports

    Inspection summaries and monitoring digests delivered to a mailing list on a weekly or monthly cadence. Ad-hoc generation today, scheduled delivery next.

    MonitoringSafety
  • Fleet health rollup

    A worst-of view across every asset on the Fleet page, so a single glance tells you whether anything in your fleet needs attention.

    Monitoring
  • CSV telemetry export

    Download raw metric history as CSV for offline analysis or sharing with insurers and auditors. Per-asset and time-range scoped.

    MonitoringCompliance
  • Mobile push notifications

    Web push notifications for the most urgent alerts — faults and lockout breaches. Browser-native, no app store dependency.

    Monitoring

Soon — three to six months out.

  • Galvanising baths

    Active development. The platform extensibility model is built; first non-crane vertical lands as soon as the customer ingest pilot completes.

    MonitoringPlatform
  • Hot-dip tanks

    Second non-crane vertical. Re-uses the same widget pack chassis as galv baths; mostly an ingestion and template exercise.

    MonitoringPlatform
  • WhatsApp notifications

    Schema and dispatcher already understand a WhatsApp channel. Lighting up the Twilio adapter is gated on credentials and a customer with the use case.

    Integrations
  • Microsoft Teams integration

    Surface lockouts and faults into a Teams channel. Most useful for organisations that already centralise operational signal in Teams.

    Integrations
  • Slack integration

    Same idea as the Teams integration, for organisations that run on Slack. App listing and OAuth flow still to design.

    Integrations

Considering — moves up when customers ask.

  • SOC 2 Type II

    Annual third-party audit of our security and availability controls. The right thing to do at enterprise scale; doing it before customers ask for it would be over-engineering.

    Compliance
  • ISO 27001

    Information security management system certification. Often paired with SOC 2; we will pursue whichever a paying customer needs first.

    Compliance
  • Customer-side asset health scoring

    A composite indicator per asset combining duty utilisation, alarm frequency, and inspection findings. Useful for prioritising attention across a large fleet.

    MonitoringSafety
  • Multi-tenant white-label

    Customer subdomains with custom chrome — for organisations who want to surface the platform to their own customers under their own brand. Substantial work; deferred until a customer asks.

    Platform